Quality politics

Logistics Solutions since 1992

0
Years with you
Trapiser, Política de Calidad logística internacional

Quality

Certifications

TRAPISER has been certified to the ISO 9002 standard since 1999 through Bureau Veritas Quality International (BVQI) and by the respective national certification bodies: DAR (Germany) and NACB (United Kingdom).

In 2004, TRAPISER adapted to the ISO 9001: 2000 standard.

Currently TRAPISER is certified in ISO 9001: 2015 and ISO 14001: 2015.

TRAPISER is accredited by the Automobile Certification Unit (UCA).

Registered in the Register of carbon footprint, compensation and CO2 absorption projects from Ministry for Ecological Transition and the Demographic Challenge, dated 06-18-2021.

Quality and Environment

Our quality and environmental policy is based on our customer's satisfaction and our global aim is to keep the highest service level as possible in our daily basis.

Ecological

Environment

Our clients need to obtain total reliability, quality and professionalism in the services we offer. The rigor, reliability, scope and flexibility, as well as the accuracy and precision of the road transport service, in each of its aspects will guarantee us a competitive place in the market and the loyalty of our customers.

Similarly, in TRAPISER SLU the protection of the environment occupies a prominent place in our activities, developing them with the utmost respect for the protection of the environment, recognizing our responsibilities and continuously seeking strategies to reduce the environmental impacts of our work. Our senior management is responsible for establishing principles, marking and reviewing the objectives in terms of Quality and Environment, guaranteeing the necessary resources to achieve them, as well as the commitment to comply with the requirements and improve the effectiveness of the quality management system and Environment. We adopt the commitment to ensure good professional and environmental practices in the quality of the transport we carry out, as well as compliance with current regulations and customer requirements. To this end we have developed and implemented the system for Quality Management contained in this manual based on the ISO 9001: 2015 and ISO 14001: 2015 standards, safeguarding the applicable legislation and procedures. Likewise, we have obtained registration in the Registry of carbon footprint, compensation and CO2 absorption projects of the Ministry for the Ecological Transition and Demographic Challenge. Our whole fleet consists of 100% EURO 6 Phase 2 trucks. The truck tires we use are Energy tires to save fuel and lower emissions in order to preserve the environment. We also use Eco-friendly oils with less pure fossils fuels which furthermore reduce harmfully carbon dioxide emissions.

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Phases...

How does it work?

Request

01.
At this stage we register your data in our system, and once we receive the loading order we move on to the collection phase.
Transporte de vehículos fase 1 solicitud

Pick up

02.
We load the vehicle meticulously complying with all security measures.
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Security

03.
We load the vehicle meticulously complying with all security measures.
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On it´s way

04.
We organize the most optimal route taking into account the security offered by the different roads that reach the destination.
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Delivery

05.
We deliver the vehicle at the agreed place.
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PCI CENTER...

We are a PCI center

Reception And Review Of Damages

Reception and review of damages and damages, survey report and communication.

Installation Of Accessories/b>

Installation of various accessories in vehicles, according to individual needs and budget.

Delivery At Home

ITV service and transfer to the place indicated by the customer. Delivery at home (individualized crane service)

Cleaning

Comprehensive exterior,interior and motor cleaning.

Transfer Of The Vehicles To ITV Units

Transfer of the vehicles to the nearest or the requested ITV office.
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